After placing an order, you will
receive an email with full details of your purchase. We may also contact you if
we need more information to verify your payment. Your order is prepared and
delivered to the cargo company within approximately 3-8 working days from the
date of order. Special orders, ring sizes and other processes will require
additional processing time.
INSURED SHIPPING SERVICE
Your orders are sent with standard delivery free of charge and insured. Until
your order is delivered to you by the cargo company, Ark Jewelry Ind. Trade. Co.
Ltd responsibility and is under warranty. When your order is prepared, an e-mail
with your cargo tracking number will be sent to you. All insured packages sent
are trackable thanks to the order tracking number sent to the recipient's e-mail
address. You can also follow the delivery progress in the "My Orders" section of
your www.arkjewelerync.com.tr account. If you have not received an order
tracking number, you can check the spam / junk folder of your e-mail address or
you can get support from
info@arkjewelryinc.com. Ark Jewelry
Ind. Trade. Co. Ltd cannot be held responsible for delays from contracted cargo
firms. If the payment is made by Remittance - EFT or the payment cannot be
received, the estimated delivery time is calculated from the day the payment is
received. Ark Jewelry Ind. Trade. Co. Ltd, does not accept any responsibility
for such delays and / or refund cargo costs.
DELIVERY PROCESS
During delivery, if the person will not be reached to the product, the Ark
Jewelry Ind. Trade. Co. Ltd, is not responsible for delays and damages to occur.
We have the right to request additional charges for delivering costs if the
delivery is returned. In case of any damage, impact or breakage in the cargo
package, you must have the cargo officer prepare a damage assessment report. For
damaged cargo, cargo officers are obliged to keep a report.
INTERNATIONAL ORDERS
Ark Jewelry Ind. Trade. Co. Ltd, is proud to offer delivery to many
international destinations. You can fulfill your overseas orders through
https://arkjewelryinc.com. Your order will be delivered to your address insured.
Different delivery fees are applied according to the countries for orders made
through our website Ark Jewelry Ind. Trade. Co. Ltd works with DHL for the
shipping of international orders and customs costs belong to the buyer. Ark
Jewelry Ind. Trade. Co. Ltd. insures and records all items at their full value
to ensure that your shipment is risk-free during its delivery to your door.
Delivery times may vary depending on the location of your delivery address.