A LIFETIME “YES” TO ETERNAL LOVE AND ARK!

Wedding or engagement rings are meaningful products that will be used for a lifetime. For this reason, Ark Alyans Jewelry wants to make sure that you buy the highest quality product with a satisfaction guarantee. With its designs that do not compromise on its originality and quality, it provides 2-year warranty and lifetime upgrade service to its estimable consumers in maintenance and repair.

LIFETIME UPGRADE POLICY

As Ark Alyans Jewelry, we offer a lifetime upgrade policy so that our customers can exchange the products they have purchased with a new product in the future; because we believe in the quality of our products. Any item purchased from Ark is eligible to be traded in for a future upgrade. In all cases, we determine the current market value and will generously bid on upgrades to match the value of your original purchase price. You can contact us at info@arkjewelryinc.com to get information about details, limits and eligibility.

All products purchased from Ark Alyans are under maintenance and repair guarantee for 2 years as stated in ARK certificates. However, in terms of the continuity of the warranty period, third parties and institutions other than Ark Alyans Jewelry do not interfere with the products, measure, repair, etc. they should not do the transactions. Such interventions will exclude the product from the warranty.

If there is any production defect, your product will be returned or exchanged as soon as possible. Free shipping, product maintenance and repair are guaranteed in case of replacement of the defective product.

MAINTENANCE

Product Repair

Ark Alyans Jewelry; specializes in product repair, from ring sizing to precision jewelry restorations. Our team; It consists of masters who are competent in all subjects such as dimensioning rings, re-strengthening nails, repairing broken chains, making complex restorations and performing special works. Ring repairs are made in our workshop under the guidance of our masters. You must send your products that you want to be repaired with materials such as certificates and product boxes. The repair process takes approximately 21 business days, depending on the product.

Free Cleaning and Maintenance

Ark Kuyumculuk offers free cleaning and security checks whenever you want. We recommend that you clean and inspect your products once a year.